Operations Management
'Operations' is really the nexus around which the entire hotel universe orbits . This area is often the first to break down, and sometimes the most difficult to set right. aHG provides countless solutions to the various operations issues vexing hotels. From housekeeping to maintenance to F&B and everything in between. aHG will be there to set it right, and help you keep it that way.
Sales & Marketing
aHG knows sales and no company is better prepared to market your hotel portfolio. The old adage, 'Build-the-hotel-and-they-will-come, doesn’t go very far anymore. Between the proliferation of lifestyle branding, blurring of traditional market segments and increased competition, it's not enough to simply manage your hotel effectively anymore. aHG can deliver a comprehensive sales and marketing plan for your hotel that answers all of these challenges and prepares you for the road ahead.
Revenue Management
Avant Hotels Group has worked within every hotel segment and has first-hand knowledge of the intricacies and complex nature of revenue management and optimization models. aHG will not only develop an effective revenue management program for your property but one that will permit you, the hotel manager, more time to manage your hotel and therefore less time managing your inventory. Our comprehensive program will position your property to take full advantage of short and long term market opportunities with the least possible hassle for management. We have found this approach to be both unique and empowering and ever so successful.
New Property Openings
From construction dust to contemporary duvet, Avant Hotels Group has the experience and resources necessary to transform your property from the pre-opening phase to its emergence as a fully operational facility. We will coordinate all aspects of pre opening including procurement of operating supplies and equipment, sales and marketing, hiring and training support of all associates and the countless other activities. Opening a new hotel can be both an exciting time for a developer as well as one that can produce bouts of anxiety. Our proven pre-opening methods ensure that your hotel has the shortest 'ramp-up' period possible and leaves you with the piece of mind that you deserve.
Quality Assurance
The management of Avant Hotels Group has never met a Quality Assurance Inspector it didn't like. If there's one thing we have learned in our countless years in the hotel industry, it's that there is no better way to ensure effective asset value appreciation, high profitability, and satisfied guests than having an effective quality assurance program. aHG executives have been recognized by many of the premiere hotel companies in the world with the highest accolades for their dedication to exceptional quality assurance and their ability to 'WOW' their guests. aHG will never return a strategy plan to a client that doesn’t include a dedicated section to quality assurance management. It simply is not possible to effectively manage a hotel without one...
Human Resources
The magic of hospitality comes from the associates. As we seek to inspire others in our mission of service, we too are inspired by the dedication, devotion, and passion of our associates. To this end, Avant Hotels Group recognizes the tremendous efforts of those individuals who are both the backbone and the spirit of the hospitality industry. Avant Hotels Group is committed to promoting this cause with our proprietary HireExcellence and Inspire training programs. It all starts with the associates...and ends with the associates. Ensure your hotel has empowered it's most important 'resource' to deliver a rich and meaningful experience to your guests.
e-Commerce Solutions
Ask any seasoned hotelier 'what his/her biggest challenge is?", and nine times out of ten, you'll hear 'e-commerce.' The proliferation of the digital marketplace has had a significant impact on the lodging industry and there's no indication that it's going to change anytime soon. Whether you're looking to fortify your existing strategy or go in a different direction, aHG can help. We will share with you new opportunities that currently exist and develop a strategy that ensures your business is taking full advantage of this powerful medium for promoting your hotel portfolio.
Eco-friendly Policy Initiatives
There is no question the world is becoming increasingly aware of the global impact of our daily activities and their impact on the environment. Unfortunately, the hospitality industry does not have the best record on environmental initiatives, and lags many other traditional industries in their environmental stewardship. On the other hand, our guests demonstrate their preference daily, with their wallets, for companies that do the right thing. To say that aHG is 'concerned' about the environment would be a major understatement. Our holistic approach includes management policies and procedures that address the eco-footprint of hotels. Our sister company, ThinkGreen Hospitality can provide you with a program that is smart for your hotel and reflective of your commitment to the environment.
Financial Reporting
Our ability to make timely, educated decisions based on factual information is largely due to the detailed reporting and analysis created by our accounting team. We have secured some of the best individuals in the industry to manage the financial systems of our clients. aHG provides several programs for managing your financial assets including forecast modeling, financial reporting, accounting controls and internal auditing techniques.